Terms and Conditions for Martin Ingram Opticians - Last Updated: 22/10/2024
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Educational Content and Advice
The educational content provided on our website is for reference purposes only and is not intended to replace professional eye care advice, diagnosis, or treatment. It should not be relied upon as a substitute for individual judgment in determining the appropriate care for patients. Any advice or guidance provided during consultations, eye exams, or other services by Martin Ingram Opticians is general and does not consider the specific needs of any individual patient.
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Limitation of Liability
To the fullest extent permitted by law, Martin Ingram Opticians will not be liable for any loss, injury, claim, liability, or damage arising from:
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(a) the use or misuse of any information or content provided on our website;
(b) any advice given during consultations, eye exams, or services;
(c) any errors or omissions in the content on our website; or
(d) any cancellation or delay of appointments or services.
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We shall not be liable for any indirect or consequential losses, including but not limited to:
(a) loss of profits;
(b) loss of business opportunities;
(c) loss of goodwill;
(d) loss of data; or
(e) any claims made against you by third parties.
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Our total liability for any claim relating to services provided by Martin Ingram Opticians shall be limited to the amount paid for those services.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
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Insurance Responsibility
It is the responsibility of the patient to ensure they have adequate health or medical insurance coverage, as applicable, to cover the cost of any treatments, products, or services provided by Martin Ingram Opticians.
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Termination
Martin Ingram Opticians reserves the right to terminate any agreement or refuse service for the following reasons:
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(a) inappropriate or disruptive behavior towards our staff or other clients;
(b) failure to comply with these Terms and Conditions;
(c) failure to pay for services or products rendered.
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In the event of termination, all outstanding payments will become due immediately, and we reserve the right not to issue any refunds.
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Force Majeure
Martin Ingram Opticians will not be liable for any failure to perform or delay in performing any of our obligations due to events outside our control, including but not limited to:
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Strikes, industrial action, or lock-outs;
Natural disasters (such as fire, flood, or earthquakes);
Epidemics or pandemics;
Transportation or communication disruptions;
War or acts of terrorism.
If any of our services are affected by such events, we will make reasonable efforts to reschedule appointments or services.
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Assignment
You may not transfer your rights or obligations under these Terms to another person without our prior written consent. We may assign or transfer our rights and obligations under these Terms to another suitable entity without affecting your rights.
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Notices
All notices or communications must be sent to Martin Ingram Opticians at the contact details provided on our website. We may send notices to you via email, SMS, or postal mail based on the contact information you provided when booking our services. Emails will be deemed received 24 hours after being sent, and letters will be deemed received three days after posting.
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General
If any part of these Terms is found to be invalid or unenforceable by any competent authority, the remaining Terms will continue to be valid to the fullest extent permitted by law.
We reserve the right to revise and amend these Terms and Conditions from time to time, and any changes will be posted on our website.
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Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
 
Intellectual Property and Use of Content
All content on the Martin Ingram Opticians website, including text, images, logos, and other materials, are owned by or licensed to Martin Ingram Opticians. You may not copy, distribute, or use any content without our express written permission, except for personal and non-commercial use.
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Restrictions on Use
The content on our website is provided for personal, non-commercial use. You are not permitted to:
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Share or distribute any content to third parties;
Present any of the website’s content as your own;
Use any content for commercial purposes without our prior written consent.
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Webinars and Online Content
Access to any webinars or online content provided by Martin Ingram Opticians will be granted upon payment, where applicable. If payments are not made as per the agreed schedule, we reserve the right to suspend access to such content.
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Compliance with UK Law
Martin Ingram Opticians complies with UK law, including the Copyright, Designs and Patents Act 1988 and other applicable intellectual property and data protection regulations. Unauthorized use of our content may result in legal action.
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Intellectual Property Rights
We reserve the right to take legal action to protect our intellectual property, including seeking damages for unauthorized use, reproduction, or distribution of our content.
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Responsibility for Loss or Damage
Patients are responsible for any damage caused to Martin Ingram Opticians’ property during their visit, except for damage resulting from normal wear and tear. In cases of damage, the patient will bear the cost of repair or replacement.
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Cancellations and Refunds
Cancellations for appointments or services must be made in advance. Martin Ingram Opticians reserves the right to charge for missed appointments or late cancellations. Any refund requests will be handled on a case-by-case basis, and we are under no obligation to refund any fees paid unless required by applicable law.
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In the event we must cancel an appointment or service due to unforeseen circumstances, we will offer to reschedule the appointment or provide a refund or credit at our discretion.
Contact Us If you have any questions about these Terms and Conditions, please contact us at:
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Email: info@theopticians.net